Privacy Policy.

Last updated – 17th December 2024.

Introduction.

We are committed to protecting your personal information and ensuring your privacy. This policy explains how we collect, use, and safeguard your information. If you have any questions or concerns, please contact us at [email protected].

When you use our website (https://blankslatedigital.co.uk) or our services, you trust us with your information. We value that trust and aim to handle your data responsibly and transparently. If you disagree with any part of this privacy policy, please discontinue the use of our services.

Blank Slate Digital = “Company,” “we,” “us,” “our”

What information do we collect?

Personal information you provide

We collect personal information that you voluntarily provide, such as your name, email address, phone number, and website details. This information is collected when you:

Express interest in our services
Participate in activities on our website
Communicate with us directly

All personal information provided must be accurate and up-to-date. Please inform us of any changes.

Information automatically collected

We also collect certain information automatically, such as your IP address, browser type, and usage data. This helps us maintain the security of our website and improve user experience. Data collected includes:

Log and usage data: Details about your interactions with our website (e.g., pages viewed, features used).
Device data: Information about the device used to access our website (e.g., browser type, operating system, and device settings).
Location data: Approximate or precise location based on your device settings. You can opt out of location tracking through your device preferences.

How do we use your information?

We process your information for the following purposes:

To provide services: Fulfill your requests, manage payments, and process orders.
To improve user experience: Enhance our website’s functionality and provide better support.
To respond to inquiries: Address questions and resolve issues.
To comply with legal obligations: Ensure adherence to applicable laws and regulations.

Will your information be shared with anyone?

We may share your information only when necessary, based on:

Consent: When you have agreed to share your information for a specific purpose.
Legal obligations: To comply with legal requirements or respond to lawful requests (e.g., court orders).
Business transfers: In the event of a merger, acquisition, or sale of assets.

Your information is never sold or shared for unauthorised purposes.

Do we use cookies and tracking technologies?

Yes, we use cookies and similar technologies (e.g., pixels and web beacons) to:

Understand user behaviour
Personalise your experience
Improve website functionality

You can manage cookie preferences through your browser and our cookie settings app.

How long do we keep your information?

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymised.

How do we protect your information?

We implement technical and organisational measures to safeguard your data. However, no security system is foolproof, and online data transmission comes with inherent risks. Please use secure networks when accessing our website.

What are your privacy rights?

Depending on your location, you may have rights under applicable data protection laws, including:

Accessing your personal data
Requesting corrections or deletions
Restricting or objecting to data processing

To exercise these rights, contact us at [email protected].

Do we make updates to this notice?

Yes. We may update this policy as needed to reflect changes in our practices or legal requirements. Updated versions will be posted on this page, with the revision date clearly indicated.